Returns & Exchanges

Returns & Exchanges

We hope you love your Petite Adele purchase, but if you are not 100% satisfied we have options to get you in the perfect dress:
1. Return & Exchanges
Size not quite right? Call 1-213-763-6133 or email us to to exchange for a new size!
Need to speak with one of our experts? Our team will help you with any return questions or issues you may have.
All returns require a valid Return Authorization # (RA).
You must request an RA # within 7 days from receiving your order.
2. Store Credits
Don’t love it? Full store credit to find the perfect dress.
* We do not offer refund.

3. FAQs
  • Exchanges: Should you need a different size in the same style dress, please call 1-213-763-6133 or email us to
  • Store Credit: Items may be returned for a full store credit of which is good for 5 years from date of issue. (shipping is not included for credit amount)
  • Refunds: We do not offer refund.
  • Sale Items: Sale items are returnable for a full store credit.

Return requests must be made within 7 days of the delivery date.

All items should be returned in the same condition in which they were received, and MUST meet the following criteria:

  • All tags must be attached
  • All original packaging must be included (hanger, dress bag, etc.)
  • Unworn
  • Unwashed
  • No scents or odors (cigarette smoke, perfume, etc.)
  • No pet hair or deodorant marks
  • No rips or tears
  • No signs of being worn (dirty, stains, makeup, missing hanger straps, etc.)
  • Failure to return merchandise as listed above will result in the return being rejected and the item returned to the customer at their expense.
Step 1: Contact and Request a Return Authorization # within 7 days of receiving your product.

Step 2: Put product and paperwork in box.

Step 3: Write Return Authorization # on the outside of the shipping box.

Step 4: Ship within 5 days of receiving Return Authorization #.

All returns require a valid Return Authorization # (RA). You must request an RA # within 7 days from receiving your order.

Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.

 All international customers are responsible to pay any and all fees when shipping back an item. (Duties, taxes, brokerage fees, etc.)

All returns require a valid Return Authorization#(RA). 
Petite Adele Return Dept.
1200 Wall St. #101 Los Angeles, CA 90015 U.S.A